Legal Framework

Terms & Conditions

Last Updated: June 10, 2026. Please read these Terms and Conditions carefully before engaging our software development, design, and consulting services.

Terms at a Glance

  • IP Protection: Custom source code ownership transferred on final payment.
  • Milestone Billing: Standard net-15 payment cycles for structured deliverables.
  • Clear Scope: Changes outside initial design plans require approved work orders.
Engagement

1. Acceptance of Terms

By contracting eSight Solutions for digital development, custom ERP software, mobile applications, or WhatsApp automation platforms, you signify your agreement to be bound by these Terms and Conditions.

These terms constitute a binding legal agreement between the client (corporate entity or individual) and eSight Solutions. We reserve the right to modify these terms at any time. Changes will be posted on this page with the updated "Last Updated" date.

Deliverables

2. Scope of Services

eSight Solutions provides custom digital engineering, consultancy, and brand strategy services. The exact specifications, delivery schedules, and scope of work are detailed in individual Project Proposals and Service Level Agreements (SLAs).

Custom Projects

Development is executed iteratively based on mockups and design specifications approved by the client. Changes to approved designs are subject to scoping review and additional billing.

Maintenance & Support

Post-launch support is provided under separate maintenance schedules. We do not guarantee uninterrupted server uptime or third-party API availability beyond defined SLAs.

Ownership

3. Intellectual Property Rights

We respect code integrity and brand ownership. Our intellectual property provisions govern all digital deliveries:

Client Ownership

Upon receipt of full and final payment, ownership of custom-designed assets, graphics, client-specific website copy, and custom code modules is transferred completely to the client.

eSight Frameworks

eSight Solutions retains ownership of pre-existing software templates, development libraries, proprietary tools, and background codes used to construct the services.

Financials

4. Fees & Payment Terms

Billing cycles are structured to ensure development progress matches financial milestones:

01

Project Initiation Deposit

A non-refundable deposit (typically 30-50% of estimated cost) is required to schedule design and architecture resources.

02

Milestone Payments

Invoices are generated upon completion of defined stages (e.g., UI approval, beta release, final integration). Payments are due Net-15 days from invoicing.

03

Late Payments & Suspension

Overdue accounts beyond 30 days are subject to interest penalties, and eSight reserves the right to suspend development or pause active hosting services.

Collaboration

5. Client Responsibilities

Successful engineering requires collaborative participation. The client agrees to provide necessary brand assets, database accesses, and timely feedback loops.

Provision of Materials

You agree to supply text copy, image parameters, brand guides, and third-party login permissions in standard digital formats within scheduled timelines.

Feedback & Approval

Delays in review or approval cycles (exceeding 7 business days) will automatically slide project timelines and milestones downstream.

Liability Limit

6. Disclaimers & Limitation of Liability

To the maximum extent permitted by law, eSight Solutions delivers all digital services on an "as-is" and "as-available" basis without any express or implied warranties.

Liability Cap

In no event shall eSight Solutions be liable for indirect, incidental, or consequential damages (loss of profits, data breaches, server downtime). Our total liability is capped at the total amount paid by the client under the specific project scope.

Third-Party Integrations

We integrate external services (WhatsApp API, payment portals, analytical maps). We cannot be held liable for disruptions, pricing shifts, or deprecations of these external services.

Jurisdiction

7. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of India. Any litigation, dispute, or arbitration arising from our services shall fall under the exclusive jurisdiction of the competent courts in Kerala, India.

Inquiries

8. Contact Information

If you have any questions regarding these terms, payment milestoning, or wish to submit legal inquiries, please contact our administrative team:

Legal & Compliance Office
info@esightsolutions.com
Submit Legal Inquiry